Andrew Milo

Where Business and Technology Meet

Resume

Helping people Run Like Google
Dallas/Fort Worth Area | Computer Software
Summary

Dynamic, results-driven individual with extensive experience in software sales and high tech operational management. In-depth knowledge across a wide array of technologies. Highly skilled in acquisition and management of major, large-scale accounts. Experienced people manager with history of building winning execution systems.

• Maintain a winning, positive attitude no matter what the situation. Never, ever give up.
• Innovatively analyze and resolve issues, applying knowledge of solutions/products to match clients' best interests.
• Exceptional ability to translate and communicate complex technical concepts to diverse audiences. Quickly develop trust with potential clients.
• Polished presence highly effective with C-level management, with extensive technical background that lends credibility during sales process.
• Results-driven high-achiever, consistently producing solutions that contribute to revenue growth, improve business efficiencies and increase service levels. Deliver above and beyond promises.

Technical Skills
Languages: PHP, Python, XML, C++, Perl, SQL, Java HTML, VB.NET, C#, JSP
DB: MySQL, NoSQL, MS-SQL, PostgreSQL, Oracle
BigData: Google BigQuery, Hadoop
Operating Systems: Linux, UNIX, Mac OS X, Windows, OpenVMS
IDEs/Tools: Eclipse, Dreamweaver, VS.NET
Servers: Apache, JBoss, WebSphere, WebLogic, Tomcat, IIS
Creative Apps: Photoshop, InDesign, Illustrator, Quark, Flash
Video: FlipFactory, Rhozet, Cinegy, FPD DIVA, StorNext, Avid, FCP

Specialties
Org Development, Go-to-Market Strategies, Client Relationship Management, Systems Architecture/Design, Cloud Computing, Large-Account Acquisition/Support, Software Engineering, Business Value of Technology/ROI, IT Operations, Enterprise Search, Digital Asset Management

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Experience
Head of Sales Engineering, Cloud Platform (2013 - Present)
Google

Build and lead the Cloud Platform sales engineering team for the Americas. Google Cloud Platform lets you build, deploy, scale and manage applications, websites and services on the same infrastructure that runs Google.

Sr. Enterprise Sales Engineer (2012 - 2013)
Google

Senior pre-sales role for large accounts in West and Central US. Included full sales cycle execution, technical evangelism and team mentoring.

Enterprise Sales Engineer (2010 - 2012)
Google

As a technical sales resource for Google Enterprise, built game-changing cloud and on-premise solutions for some of the world’s best known companies.

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Principal Solution Consultant (2007 - 2010)
Open Text

Drove sales and marketing efforts of Digital Asset Management software in North America for Open Text’s Digital Media Group. Served a diverse client set in entertainment, broadcast, publishing and corporate brand management.

Selected Clients: 20th Century Fox, New Line Cinema, Paramount, DreamWorks, Getty Images, Premiere Retail Networks, AMD, Macy's, Sun Microsystems.

Key Accomplishments:
• Performed comprehensive customer needs analysis and RFP/RFI responses.
• Designed cutting edge Digital Asset Management solutions for myriad use cases spanning a very diverse client base.
• Drove key wins at Fortune 100 companies during transitional account management.
• Received Outstanding Teamwork of the Year Award, 2010

Environment: UNIX, Windows, J2EE, Oracle, MS-SQL, various creative applications (Adobe Suite, etc.)

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Technical Sales (1998 - 2007)
Mainsoft Corporation

Various roles over 8 years. Sales Engineer, Area Technical Manager, Consultant, Technical Account Manager

Drove sales and implementation of products/services to Fortune 1000 companies in the US and Canada.

Selected Clients: CA, IBM, HP, Seagate, Business Objects, Mentor Graphics, Altera, PTC, Fidelity, Avid/Softimage, Lockheed, Boeing.

• Delivered key support for sales through technical presentations and detailed customer needs analyses.
• Conduct formal, project-based proof-of-concept evaluations.
• Technical lead on next-generation product rollouts, supporting media tours, existing account adoption and marketing collateral task force.

Key Accomplishments:
• Adept management of customer relationships provided a very high level of client satisfaction and consistent upsell opportunities.
• Spearheaded Strategic Account Initiative, achieving over 300% of quota.
• Achieved 90% closure rate with top sales professionals.
• Recipient of distinctive “Whatever it Takes” Award.

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Manager of IT (1996 - 1998)
Rentgrow, Inc.

Directed company-wide operations, including central cluster system with 24x7x365 availability for processing tenant applications.

• Designed and led implementation of critical system migration, using OpenVMS, UNIX, Windows NT, Oracle, Oracle RDB and SQL Server. Ensured complete integration with peripheral enterprise applications.
• Partnered with CTO to design hardware/software, including establishing a next-generation, n-tier Internet processing platform and integrating new system with existing enterprise applications.
• Created/implemented client billing database with GUI tools front end.

Key Accomplishments:
• Successfully developed key components of innovative Internet platform, pioneering e-business with first Web-based credit report.
• Spearheaded seamless system migration, resulting in a 600% increase in capacity with no downtime, saving 40% over outside proposals.

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Webmaster and Systems Programmer (1994 - 1996)
Brandeis University

Developed, deployed and maintained University’s central computing systems. Supported University WAN, ensuring connectivity. Spearheaded adoption of Internet technology throughout the organization. Supplied pivotal backup and support services for IS Director.

Key Accomplishments:
• Conceived, designed and installed central Web infrastructure, including promotional public site and 15 satellite sites.
• Developed University’s first Intranet, providing wide range of e-business capabilities from information extraction/exchange to order fulfillment.
• Instrumental in major central computing cluster upgrade of 6 enterprise-class VMS machines serving 3500 constituents.

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System Administrator (1991 - 1994)
Brandeis University

Supplied comprehensive support for 200 UNIX, Macintosh, Windows and VMS systems.

Skills & Expertise

Enterprise Software, Cloud Computing, Pre-sales, SaaS, Web Applications, Enterprise Search, PaaS, Google Apps, Sales Process, Sales Engineering, Software Engineering, Java, Enterprise Content Management, Digital Asset Management, Solution Selling, Enterprise Architecture, Solution Architecture, Sales Management, Content Management, Digital Media, Product Management, Selling, Direct Sales, Android, IT Management, Team Management, IaaS, Executive Level Selling, Wordpress, Large Account Sales, Google Docs, Google Maps, Closing, Social Media, Solution Design, IT Solutions, Google Apps Certified, Search, Web Development, Web Content Management, Demonstrations, Demos, Public Speaking, Consultative Selling, Value Based Selling

Education
Brandeis University (1991 - 1995)
BA, Economics, Concentration in Computer Science
Activities and societies: Chung-Do-Kwan, Crew, Justice Newspaper

Full-time employee of the University while also a full-time student.

Recommendations
Andy is a talented and extremely well spoken individual who is adept at working on various customers simultaneously. He has a range of expertise in client sales and it has been a pleasure working with him on various ventures.
Andy was essential to me in my role as Director of Product Marketing. His technical and customer insight were both remarkably deep, and he could always be counted on to make time to share what he knew with me and others. While working on a very technical level, Andy never fails to see the complete picture and the potential for great things. These attributes and more made him a highly trusted source of information and advice to his customer accounts as well as his team at Open Text.
Andy is a very competent, kowledgable and friendly person to work with. He managed our account well and attended to al of our needs at Mentor Graphics.
I've had the privilege to work together with Andy on several projects at Google. Andy is a tremendous asset to the team. He can hang with the best Google Engineers technically (that's saying a lot) and he can run a business and drive sales with best of them. He inspires his team and his peers with his passion and authentic leadership style. Andy has my highest endorsement.
Andy was the technical contact for my group. He provided exceptional responsiveness and made sure that my groups issues and needs were handled in an expedited manner. He has a incredible grasp of technical and business issues. He never let me down.
Andy was my Technical Account Manager for Computer Associates. He was great with all levels from VP to end user. With his help we closed the largest order ever at Mainsoft ($5million) with additional add-on the next year
Andy is the guy I want with me on the key sales calls, he is intelligent, authentic and very responsive. Andy knows how to help the sale progress and make and keep satisfied cusotmers.
I have worked with Andy for the past two years. He is very fun to work with, is professional and has a great understanding of the business side and technical side. He has been instrumental to my success. I would HIGHLY recommend Andy for any company.
Andy is one of the hardest working guys I know but what makes him special is that he combines this with a "can do" attitude and the skills to make it happen. I'd employ Andy again in a heartbeat.
A real professional
Takes on more than asked, and knows what's needed
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