Public Company; 1001-5000 employees; OTEX; Computer Software industry

January 2007 – January 2010 (3 years 1 month)

Drive sales and marketing efforts of Digital Asset Management software in North America for Open Text’s Digital Media Group. Serve a diverse client set in entertainment, broadcast, publishing and corporate brand management.

Selected Clients: 20th Century Fox, New Line Cinema, Paramount, DreamWorks, Getty Images, Premiere Retail Networks, AMD, Macy's, Sun Microsystems.

• Perform comprehensive customer needs analysis and RFP/RFI responses.
• Design cutting edge Digital Asset Management solutions for myriad use cases spanning a very diverse client base.
• Key support of industry leading trade shows.

Environment: UNIX, Windows, J2EE, Oracle, MS-SQL, various creative applications (Adobe Suite, etc.)

Privately Held; 11-50 employees; Computer Software industry

June 1998 – January 2007 (8 years 8 months)

Drove sales and implementation of products/services to Fortune 1000 companies in the US and Canada.
Selected Clients: CA, IBM, HP, Seagate, Syracuse Research, Business Objects, Mentor Graphics, Altera, PTC, Ingenix, Group 1 Software, Fidelity, Avid/Softimage, Lockheed and Boeing.
• Delivered key support for sales through technical presentations and detailed customer needs analyses.
• Conduct formal, project-based proof-of-concept evaluations.
• Technical lead on next-generation product rollouts, supporting media tours, existing account adoption and marketing collateral task force.

Key Accomplishments:
• Extraordinary management of customer relationships ensured a very high level of client satisfaction and consistent upselling.
• Spearheaded Strategic Account Initiative, achieving over 300% of quota.
• Achieved 90% closure rate with top sales professionals.
• Recipient of distinctive “Whatever it Takes” Award.

Privately Held; 11-50 employees; Information Technology and Services industry

March 1996 – June 1998 (2 years 4 months)

Directed company-wide operations, including central cluster system with 24x7x365 availability for processing tenant applications.
• Designed and led implementation of critical system migration, using OpenVMS, UNIX, Windows NT, Oracle, Oracle RDB and SQL Server. Ensured complete integration with peripheral enterprise applications.
• Partnered with CTO to design hardware/software, including establishing a next-generation, n-tier Internet processing platform and integrating new system with existing enterprise applications.
• Created/implemented client billing database with GUI tools front end.

Key Accomplishments:
• Successfully developed key components of innovative Internet platform, pioneering e-business with first Web-based credit report.
• Spearheaded seamless system migration, resulting in a 600% increase in capacity with no downtime, saving $200,000 over outside proposals.

September 1994 – March 1996 (1 year 7 months)

Developed, deployed and maintained University’s central computing systems. Supported University WAN, ensuring connectivity.
• Spearheaded adoption of Internet technology throughout the organization.
• Supplied pivotal backup and support services for IS Director.

Key Accomplishments:
• Conceived, designed and installed central Web infrastructure, including promotional public site and 15 satellite sites.
• Developed University’s first Intranet, providing wide range of e-business capabilities from information extraction/exchange to order fulfillment.
• Instrumental in major central computing cluster upgrade of 6 enterprise-class VMS machines serving 3500 constituents.

Educational Institution; 1001-5000 employees; Higher Education industry

August 1991 – September 1994 (3 years 2 months)

Supplied comprehensive support for 200 UNIX, Macintosh, Windows and VMS systems.